Unfair HRM practices in the telecom sector in Saudi Arabia: An empirical investigation of selected public and private sector companies

This research paper has identified the Unfair Human Resource Management (HRM) Practices in Telecom Sector in Saudi Arabia. The main objective of the study stood at empirically examining the HRM practices prevailing in the public and private sector telecom companies in Saudi. A survey was conducted with the help of a questionnaire comprising 57 items related to the HRM practices, divided into ten categories of variables related to Job Analysis, Recruitment and Selection, Training and Development, Performance Appraisal, Compensation and Benefits, Working Condition, Security and Health, Communication, Coworker Relation and Intention to Stay in the Company. The hypotheses of the study are based on these dimensions and the status of the stated variables is analyzed at all the levels of employees in the telecom sector of the Kingdom of Saudi Arabia. A comparative study is developed by interpreting the responses of the employees from these selected organizations. The sample taken is believed to be representative of all different jobs and jobholders' segments by age, sex, experience, Qualification, department, income group, etc. A total of 250 questionnaires were distributed among the employees of three major telecom companies namely, STC, Mobily and Zain, out of which 210 were selected for final analysis and interpretation and to draw conclusions for the study. SPSS has been used to analyze the data and results have been presented in different tables according to findings. The study suggested of implementing the fair HRM practices to create enthusiasm and motivation among the employees.