Organization Type and Size Based Identification of Requirements Change Management Challenges in Global Software Development

Muhammad Azeem Akbar, Sajjad Mahmood, Ahmed Alsanad, Muhammad Shafiq, Abdu Gumaei, Abeer Abdul Aziz Alsanad

Research output: Contribution to journalArticlepeer-review

12 Scopus citations

Abstract

Global Software Development (GSD) is adopted by organizations to develop quality software at relatively low cost. Requirement Change Management (RCM) plays a key role in overall success of a GSD project. The objective of this study is to identify the challenges of RCM process by adopting systematic literature review (SLR) and validate them by employing questionnaire survey approach in real world practices. A total of 25 challenges were identified through SLR and empirical study. We have further classified the identified challenges into client and vendor organizations with an aim to understand RCM challenges in the context of both types of GSD organizations. The identified challenges were also categorized into three core types of the organization size (small, medium, large), that highlights the significance of each challenge for specific organizational size. The results indicate that there is a moderate correlation between the ranking of these challenges in the literature and the survey results. The finding of this study has the potential to help the GSD organizations in addressing the problems related with RCM in GSD projects.

Original languageEnglish
Article number9094684
Pages (from-to)94089-94111
Number of pages23
JournalIEEE Access
Volume8
DOIs
StatePublished - 2020
Externally publishedYes

Keywords

  • and vendor
  • challenges
  • client
  • Global software development (GSD)
  • requirements change management (RCM)
  • size-based classification
  • systematic literature review (SLR)

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