TY - JOUR
T1 - OntoCommerce
T2 - Incorporating Ontology and Sequential Pattern Mining for Personalized E-Commerce Recommendations
AU - Mustafa, Ghulam
AU - Jhamat, Naveed Ahmad
AU - Arshad, Zeeshan
AU - Yousaf, Nadia
AU - Abdal, Md Nazmul
AU - Maray, Mohammed
AU - Alqahtani, Dokhyl
AU - Merhabi, Mohamad Amir
AU - Aziz, Muhammad Abdul
AU - Ahmad, Touseef
N1 - Publisher Copyright:
© 2013 IEEE.
PY - 2024
Y1 - 2024
N2 - The abundance of information on online purchasing websites makes it challenging for customers to locate products that match their preferences. However, the cold-start problem arises when there isn't enough previous data, making it harder to make accurate recommendations for new customers or products. The enormous number of possible customers and products in a recommendation system leads to sparse data, which makes it harder to generate relevant recommendations and causes the sparsity problem. In addition, existing e-commerce recommender systems have difficulty making accurate product recommendations because they disregard individual consumer characteristics. In order to overcome these limitations, a hybrid recommender system combining ontology and sequential pattern mining (SPM) techniques is proposed. The strategy entails constructing an ontology that encompasses customer and product-related knowledge in the e-commerce domain. This ontology is then utilized to calculate customer preference similarities and generate predictions for the intended customer. The SPM algorithm is applied to the results of collaborative filtering to generate personalized recommendations for the customer. Experiments have demonstrated that the hybrid recommender system outperforms existing methods and resolves the cold-start problem and data sparsity in e-commerce recommender systems effectively. Even with limited initial data, the system generates accurate and individualized recommendations based on ontological domain knowledge and the customer's sequential purchase patterns. By integrating ontology and sequential pattern mining, this strategy enhances the precision and individualization of the e-commerce industry's recommendation process.
AB - The abundance of information on online purchasing websites makes it challenging for customers to locate products that match their preferences. However, the cold-start problem arises when there isn't enough previous data, making it harder to make accurate recommendations for new customers or products. The enormous number of possible customers and products in a recommendation system leads to sparse data, which makes it harder to generate relevant recommendations and causes the sparsity problem. In addition, existing e-commerce recommender systems have difficulty making accurate product recommendations because they disregard individual consumer characteristics. In order to overcome these limitations, a hybrid recommender system combining ontology and sequential pattern mining (SPM) techniques is proposed. The strategy entails constructing an ontology that encompasses customer and product-related knowledge in the e-commerce domain. This ontology is then utilized to calculate customer preference similarities and generate predictions for the intended customer. The SPM algorithm is applied to the results of collaborative filtering to generate personalized recommendations for the customer. Experiments have demonstrated that the hybrid recommender system outperforms existing methods and resolves the cold-start problem and data sparsity in e-commerce recommender systems effectively. Even with limited initial data, the system generates accurate and individualized recommendations based on ontological domain knowledge and the customer's sequential purchase patterns. By integrating ontology and sequential pattern mining, this strategy enhances the precision and individualization of the e-commerce industry's recommendation process.
KW - Collaborative filtering
KW - e-commerce
KW - hybrid recommender system
KW - ontology
KW - recommender systems
KW - sequential pattern mining (SPM)
UR - http://www.scopus.com/inward/record.url?scp=85188462114&partnerID=8YFLogxK
U2 - 10.1109/ACCESS.2024.3377120
DO - 10.1109/ACCESS.2024.3377120
M3 - Article
AN - SCOPUS:85188462114
SN - 2169-3536
VL - 12
SP - 42329
EP - 42342
JO - IEEE Access
JF - IEEE Access
ER -