@inproceedings{4cea9d3d97e2471eb48642052a1333ee,
title = "Exploring determinants of m-government services: A study from the citizens' perspective in Saudi Arabia",
abstract = "The government of Saudi Arabia has adopted MGovernment for the effective delivery of services. One advantage that it offers is unique opportunities for real-time and personalized access to government information and services. However, a low adoption rate of m-Government services by citizens is a common problem in Arab countries, including Saudi Arabia, despite the best efforts of the Saudi government. Therefore, this paper explores the determinants of citizens' intention to adopt and use m-Government services, in order to increase the adoption rate. This study was based on the Mobile Government Adoption and Utilization Model (MGAUM) that was developed for the purpose. Data was collected, and the final sample consisted of 1,286 valid responses. The descriptive analysis presented in this paper indicates that all the proposed factors in our MGAUM model were statistically significant in influencing citizens' intention to adopt and use m-Government services.",
author = "Mohammed Alonazi and Natalia Beloff and Martin White",
note = "Publisher Copyright: {\textcopyright} 2019 Polish Information Processing Society - as since.; 2019 Federated Conference on Computer Science and Information Systems, FedCSIS 2019 ; Conference date: 01-09-2019 Through 04-09-2019",
year = "2019",
month = sep,
doi = "10.15439/2019F75",
language = "English",
series = "Proceedings of the 2019 Federated Conference on Computer Science and Information Systems, FedCSIS 2019",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "627--631",
editor = "Maria Ganzha and Leszek Maciaszek and Leszek Maciaszek and Marcin Paprzycki",
booktitle = "Proceedings of the 2019 Federated Conference on Computer Science and Information Systems, FedCSIS 2019",
address = "United States",
}
