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Experiences of Workplace Violence and Coping Strategies Among Emergency Nurses in Egypt: A Descriptive Qualitative Study

  • Mohamed Ali Zoromba
  • , Mohamed Hussein Ramadan Atta
  • , Sameer A. Alkubati
  • , Shimmaa Elsayed
  • , Naglaa Gamal Eldien Abdelhafez Hariedy
  • , Asmaa Ali Ahmed Mohamed
  • , Heba Emad El-Gazar
  • Prince Sattam Bin Abdulaziz University
  • Alexandria University
  • University of Hail
  • Damanhour University
  • Al-Isra Private University
  • Sohag University
  • Minia University
  • Port Said University

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

Introduction: Emergency nurses in Egypt face a high risk of workplace violence, but their subjective experiences are not well understood. Objective: This study aimed to explore the causes, sources, types, and coping strategies related to workplace violence among emergency nurses in Egypt. Methods: A descriptive qualitative design was used. Data were collected from 312 emergency nurses in an Egyptian hospital setting via an open-ended qualitative questionnaire and analyzed using directed content analysis. Results: The primary cause of violence was work pressure (reported by 61% of nurses), driven by a lack of protection and staff shortages. The main sources of violence were external, from patients’ relatives (62%), and internal, from hierarchical disputes (18%). Verbal abuse was the most prevalent type of violence (78%), followed by physical violence (16%). The most common response was notifying supervisors (55%), though many nurses also reported significant emotional distress and avoidance coping. Conclusion: This study reveals that workplace violence against emergency nurses in Egypt is driven by a dual threat of external-family and internal-organizational pressures. These findings underscore the need for targeted interventions that not only manage patient-family interactions but also address systemic organizational failures and internal hierarchical conflicts to ensure nurse safety.

Original languageEnglish
JournalSAGE Open Nursing
Volume11
DOIs
StatePublished - 1 Jan 2025

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 16 - Peace, Justice and Strong Institutions
    SDG 16 Peace, Justice and Strong Institutions

Keywords

  • coping strategies
  • Egypt
  • emergency nurses
  • qualitative research
  • workplace violence

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