TY - GEN
T1 - e-mentoring Activities in Online Programming Communities
T2 - 7th Australasian Symposium on Service Research and Innovation, ASSRI 2018
AU - Kariri, Elham
AU - Rodríguez, Carlos
N1 - Publisher Copyright:
© 2019, Springer Nature Switzerland AG.
PY - 2019
Y1 - 2019
N2 - Mentoring is widely acknowledged as an effective method for professional and academic development. The advances in the area of Information Technologies (IT) have positively impacted the mentoring process through a more technology-mediated form of mentoring known as e-mentoring or online mentoring. This form of mentoring has particularly had a great impact in improving learning opportunities in the context of online communities where mentors and mentees from around the world interact with each other in a mutually beneficial collaboration and learning experience. In this paper, we focus on online programming communities and we aim at identifying and understanding e-mentoring activities carried out in this context. We performed a qualitative study on a sample of 400 Q&A threads (i.e., questions and their corresponding answers) from Stack Overflow and identified a total of 31 different activities organized into 10 categories of activities. The results of our study provide insights into the e-mentoring activities performed in Stack Overflow, which can benefit both researchers and practitioners interested in understanding and improving e-mentoring in similar contexts.
AB - Mentoring is widely acknowledged as an effective method for professional and academic development. The advances in the area of Information Technologies (IT) have positively impacted the mentoring process through a more technology-mediated form of mentoring known as e-mentoring or online mentoring. This form of mentoring has particularly had a great impact in improving learning opportunities in the context of online communities where mentors and mentees from around the world interact with each other in a mutually beneficial collaboration and learning experience. In this paper, we focus on online programming communities and we aim at identifying and understanding e-mentoring activities carried out in this context. We performed a qualitative study on a sample of 400 Q&A threads (i.e., questions and their corresponding answers) from Stack Overflow and identified a total of 31 different activities organized into 10 categories of activities. The results of our study provide insights into the e-mentoring activities performed in Stack Overflow, which can benefit both researchers and practitioners interested in understanding and improving e-mentoring in similar contexts.
KW - e-mentoring activities
KW - Qualitative data analysis
KW - Stack overflow
UR - http://www.scopus.com/inward/record.url?scp=85075574279&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-32242-7_10
DO - 10.1007/978-3-030-32242-7_10
M3 - Conference contribution
AN - SCOPUS:85075574279
SN - 9783030322410
T3 - Lecture Notes in Business Information Processing
SP - 123
EP - 138
BT - Service Research and Innovation - 7th Australian Symposium, ASSRI 2018, Revised Selected Papers
A2 - Lam, Ho-Pun
A2 - Mistry, Sajib
PB - Springer
Y2 - 14 December 2018 through 14 December 2018
ER -