An empirical investigation into human resource development practices in public telecom organisations in Saudi Arabia

With the advent of globalization and technological advancement, the Saudi Arabia has the largest and fastest growing market for telecommunication products and services in the Middle East. Since the human resource is the most important and indeed an essential imperative for an organization to prosper and grow, their development is certainly an issue of concern for the management of any organization who retain them.The present study was aimed to analyse some of these HRD practices which can help the public sector telecom companies of Saudi Arabia to combat the future challenges on the basis of these variables: Quality of Work Life and Welfare Measures, Organizational Development, Training and Development, Performance Appraisal and Rewards and Participative Management. The present study brings out the fact that appropriate HRD Practices provide an essential springboard for enhancing the Satisfaction and Commitment of the employees in the Telecom Industry. Appropriate Practices in HRD are subjective. What is best for one company may not be best for another. 'Appropriate practices are not a set of discrete actions but rather a holistic approach to management. Thus, to study the appropriateness of the HRD Practices, an attempt was made to identify those HRD practices that are prevalent in the Telecom Sector.