A fuzzy analytical hierarchy process to prioritize the success factors of requirement change management in global software development

Planning and managing of requirement change management (RCM) process in global software development (GSD) are a complicated task, but the RCM plays a significant role in developing the quality software within time and budget. The key aim of this study is to prioritize the factors that could positively influence the RCM program in GSD context. To achieve the study objective, the questionnaire survey study was conducted to get the feedback of the practitioners concerning the success factors of RCM in GSD context. Moreover, the fuzzy analytical hierarchy process (FAHP) was applied. The application of FAHP is novel in this research domain as it has been effectively applied previously in various other research areas, for example, supplier selection, electronics and electrical, personnel selection, and agile software development. The results of this study will provide the prioritization-based taxonomy of RCM success factors and also contribute by introducing the novel FAHP approach in the research domain of RCM in GSD. The FAHP approach assists the practitioners to reduce the uncertainty and vague opinions of RCM experts.