TY - JOUR
T1 - Share or hide? Investigating positive and negative employee intentions and organizational support in the context of knowledge sharing and hiding
AU - Pereira, Vijay
AU - Mohiya, Mohamed
N1 - Publisher Copyright:
© 2021 Elsevier Inc.
PY - 2021/5
Y1 - 2021/5
N2 - This paper contributes by investigating positive and negative individual employee intentions as well as positive and negative organizational support in the context of knowledge sharing and hiding. We do so by developing two key models, which we then examine empirically. We posit that achieving knowledge sharing attitudes and behavior is through positive organizational support or knowledge hiding could occur due to negative organizational support. We further extend this argument and posit that, achieving knowledge sharing attitudes and behavior is by a combination of positive employee intention and positive organizational support. However, we argue that three other combinations would lead to knowledge hiding in organizations. We critically evaluate and analyze the existing literature on knowledge hiding and theoretically utilize Vroom's (1964) ‘expectancy motivation theory’ and ‘organizational justice’ as a lens to develop a framework. Contextually, we chose a large multinational corporation operating in Saudi Arabia, as this region is where knowledge sharing becomes interesting and crucial to study a relatively new phenomenon. Our findings identify why employees either share or hide knowledge, and how and to what extent the organization extended its support towards minimizing hiding and encouraging sharing knowledge. More importantly, this paper identifies how it was the employees as well as the organization's collective responsibilities towards avoiding or minimizing hiding and encouraging and rewarding sharing, as this has immense implications on the bottom line in any business.
AB - This paper contributes by investigating positive and negative individual employee intentions as well as positive and negative organizational support in the context of knowledge sharing and hiding. We do so by developing two key models, which we then examine empirically. We posit that achieving knowledge sharing attitudes and behavior is through positive organizational support or knowledge hiding could occur due to negative organizational support. We further extend this argument and posit that, achieving knowledge sharing attitudes and behavior is by a combination of positive employee intention and positive organizational support. However, we argue that three other combinations would lead to knowledge hiding in organizations. We critically evaluate and analyze the existing literature on knowledge hiding and theoretically utilize Vroom's (1964) ‘expectancy motivation theory’ and ‘organizational justice’ as a lens to develop a framework. Contextually, we chose a large multinational corporation operating in Saudi Arabia, as this region is where knowledge sharing becomes interesting and crucial to study a relatively new phenomenon. Our findings identify why employees either share or hide knowledge, and how and to what extent the organization extended its support towards minimizing hiding and encouraging sharing knowledge. More importantly, this paper identifies how it was the employees as well as the organization's collective responsibilities towards avoiding or minimizing hiding and encouraging and rewarding sharing, as this has immense implications on the bottom line in any business.
KW - Employee intentions, expectancy-theory
KW - Knowledge-hiding
KW - Knowledge-sharing
KW - Organizational-justice
KW - Saudi Arabia
UR - http://www.scopus.com/inward/record.url?scp=85102889625&partnerID=8YFLogxK
U2 - 10.1016/j.jbusres.2021.03.011
DO - 10.1016/j.jbusres.2021.03.011
M3 - Article
AN - SCOPUS:85102889625
SN - 0148-2963
VL - 129
SP - 368
EP - 381
JO - Journal of Business Research
JF - Journal of Business Research
ER -