TY - GEN
T1 - Psychological Advisor Chatbot
AU - Alotaibi, Arwa
AU - Alfif, Khouloud
AU - Alhuthaili, Emtinan
AU - Masmoudi, Fatma
AU - Kariri, Elham
N1 - Publisher Copyright:
© 2022 IEEE.
PY - 2022
Y1 - 2022
N2 - Chatbots improve a customer relationship by re-sponding to requests faster and meeting their expectations at the same time. In our paper, we investigate the increasing psychological problems, the pressure, and the lack of time for some people due to the rapid development of the IT era. We propose a knowledge-based chatbot that interacts with end users using natural language input. It is trained in advance to detect the user's psychological situation (fear, anger,...) and suggests solutions to overcome this.
AB - Chatbots improve a customer relationship by re-sponding to requests faster and meeting their expectations at the same time. In our paper, we investigate the increasing psychological problems, the pressure, and the lack of time for some people due to the rapid development of the IT era. We propose a knowledge-based chatbot that interacts with end users using natural language input. It is trained in advance to detect the user's psychological situation (fear, anger,...) and suggests solutions to overcome this.
KW - chatbot
KW - knowledge-based systems
KW - python
KW - rules
UR - http://www.scopus.com/inward/record.url?scp=85154606110&partnerID=8YFLogxK
U2 - 10.1109/ASSIC55218.2022.10088307
DO - 10.1109/ASSIC55218.2022.10088307
M3 - Conference contribution
AN - SCOPUS:85154606110
T3 - ASSIC 2022 - Proceedings: International Conference on Advancements in Smart, Secure and Intelligent Computing
BT - ASSIC 2022 - Proceedings
A2 - Mohanty, Jnyana Ranjan
A2 - Tripathy, Hrudaya Kumar
A2 - Mishra, Sambit Kumar
A2 - Mishra, Sushruta
A2 - Sahoo, Kshira Sagar
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2022 International Conference on Advancements in Smart, Secure and Intelligent Computing, ASSIC 2022
Y2 - 19 November 2022 through 20 November 2022
ER -