TY - JOUR
T1 - Measuring the perceived e-retailing websites innovativeness and their effects on supply chain performance
AU - Salameh, Anas A.
N1 - Publisher Copyright:
© 2020 by the authors; licensee Growing Science.
PY - 2020
Y1 - 2020
N2 - Digital development transformation and rapid dissemination of technological innovations, has let various e-retailers site make an advanced investment to get the benefit of the latest business opportunity for building innovations. Thus, this study identifies the main effect of perceived e-retailers websites innovativeness on supply chain performance, functional competences, perceived self-congruence, customer hope, perceived service advantages, word of mouth behavior, and hedonic value. Data used in this study were collected from banking customers who own a visa card that allows them excute an online payment and the sample was tested on the analysis model using (SEM-PLS) tool. The results of the study support that e-retailers' website innovativeness was positively associated with the constructs of each innovation factor. The given analyses supervise practitioners for better management of e-retailers website innovation implementation along with the supply chain performance.
AB - Digital development transformation and rapid dissemination of technological innovations, has let various e-retailers site make an advanced investment to get the benefit of the latest business opportunity for building innovations. Thus, this study identifies the main effect of perceived e-retailers websites innovativeness on supply chain performance, functional competences, perceived self-congruence, customer hope, perceived service advantages, word of mouth behavior, and hedonic value. Data used in this study were collected from banking customers who own a visa card that allows them excute an online payment and the sample was tested on the analysis model using (SEM-PLS) tool. The results of the study support that e-retailers' website innovativeness was positively associated with the constructs of each innovation factor. The given analyses supervise practitioners for better management of e-retailers website innovation implementation along with the supply chain performance.
KW - E-retailing
KW - Perceived e-retailing websites innovativeness
KW - Supply chain performance
KW - Websites innovativeness
UR - http://www.scopus.com/inward/record.url?scp=85091657542&partnerID=8YFLogxK
U2 - 10.5267/j.uscm.2020.7.003
DO - 10.5267/j.uscm.2020.7.003
M3 - Article
AN - SCOPUS:85091657542
SN - 2291-6822
VL - 8
SP - 761
EP - 772
JO - Uncertain Supply Chain Management
JF - Uncertain Supply Chain Management
IS - 4
ER -