Linguistic accommodation strategies in Non-Arabic speaking doctors’ interactions with patients in Saudi hospitals and its role in enhancing healthcare for them

Ali Lamouchi, Mohamed Sayed Abdellatif, Waheed Elsayed Hafez

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

From a sustainable development perspective in healthcare settings, the quality of communication between healthcare professionals and patients is crucial. The purpose of this expl oratory descriptive analysis was to examine the communication strategies used by some non-Arabic speaking physicians in Saudi Arabia hospitals when communicating with their patients. Communication Accommodation Theory (CAT) was used as the framework for this study. Eight medical doctors were audiotaped, and the recordings were transcribed verbatim and coded by the researchers for the five a priori defined sociolinguistic communication adjustment strategies in CAT: 1) approximation; 2) interpretation; 3) discourse management 4) emotional; and 5) interpersonal strategies. The findings reveal that all doctors use convergence accommodation strategies. They focus mainly on approximation strategies where they pay great attention essentially to the quality of their language. It is recommended that this study be followed by a larger scale research.

Original languageEnglish
Pages (from-to)765-779
Number of pages15
JournalResearch Journal in Advanced Humanities
Volume5
Issue number4
DOIs
StatePublished - 13 Sep 2024

Keywords

  • healthcare
  • linguistic accommodation strategies
  • Non-Arabic speaking doctors’ interactions
  • Saudi hospitals
  • sustainable development

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