Impact of Internal Marketing on Organizational Performance: The Moderating Role of Employee Commitment

  • Mohammad M. Taamneh
  • , Bilal Eneizan
  • , Abdallah Taamneh
  • , Odai Enaizan
  • , Fathi Alshare

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The study aimed to investigate the impact of internal marketing on organizational performance with the moderating role of employee commitment. The data was collected from 333 employees working in Jordanian organizations. Smart pls three was used to analyze the data. The data was collected using a questionnaire. The dimensions of internal marketing showed a positive and significant impact on organizational performance, including vision, rewards and compensation, development, and Training. Furthermore, the moderating role of employee commitment was found to be positive and significant in the relationship between vision and performance. The study discussed the result in line with the existing literature and provided research implications. The future avenues of the research are also discussed.

Original languageEnglish
Title of host publicationResearch on Islamic Business Concepts - Proceedings of the 13th Global Islamic Marketing Conference
EditorsVeland Ramadani, Baker Alserhan, Léo-Paul Dana, Léo-Paul Dana, Jusuf Zeqiri, Hasan Terzi, Mehmet Bayirli
PublisherSpringer Nature
Pages143-157
Number of pages15
ISBN (Print)9789819951178
DOIs
StatePublished - 2023
Event13th Global Islamic Marketing Conference, GIMAC 2022 - Istanbul, Turkey
Duration: 18 Oct 202220 Oct 2022

Publication series

NameSpringer Proceedings in Business and Economics
ISSN (Print)2198-7246
ISSN (Electronic)2198-7254

Conference

Conference13th Global Islamic Marketing Conference, GIMAC 2022
Country/TerritoryTurkey
CityIstanbul
Period18/10/2220/10/22

Keywords

  • Employee commitment
  • Internal marketing
  • Jordan
  • Organizational performance

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