Human resources practices and job satisfaction on customer satisfaction: The mediating role of quality of customer interaction in online call center

Bilal Eneizan, Mohammad Taamneh, Odai Enaizan, Mohammad Fathi Almaaitah, Abdul Hafaz Ngah, Asaad Alsakarneh

Research output: Contribution to journal › Article › peer-review

20 Scopus citations

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Social Sciences

Economics, Econometrics and Finance