Human resources practices and job satisfaction on customer satisfaction: The mediating role of quality of customer interaction in online call center

  • Bilal Eneizan
  • , Mohammad Taamneh
  • , Odai Enaizan
  • , Mohammad Fathi Almaaitah
  • , Abdul Hafaz Ngah
  • , Asaad Alsakarneh

Research output: Contribution to journalArticlepeer-review

19 Scopus citations

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Social Sciences

Economics, Econometrics and Finance