E-commerce Review System to Detect False Reviews

Manjur Kolhar

Research output: Contribution to journalArticlepeer-review

9 Scopus citations

Abstract

E-commerce sites have been doing profitable business since their induction in high-speed and secured networks. Moreover, they continue to influence consumers through various methods. One of the most effective methods is the e-commerce review rating system, in which consumers provide review ratings for the products used. However, almost all e-commerce review rating systems are unable to provide cumulative review ratings. Furthermore, review ratings are influenced by positive and negative malicious feedback ratings, collectively called false reviews. In this paper, we proposed an e-commerce review system framework developed using the cumulative sum method to detect and remove malicious review ratings.

Original languageEnglish
Pages (from-to)1577-1588
Number of pages12
JournalScience and Engineering Ethics
Volume24
Issue number5
DOIs
StatePublished - 1 Oct 2018

Keywords

  • Cloud computing
  • Cumulative sum
  • E-commerce
  • False review rating
  • Product review

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