@inproceedings{1dba1e09a3014c378402b970a0a3dd95,
title = "Developing a model and validating an instrument for measuring the adoption and utilisation of mobile government services adoption in Saudi Arabia",
abstract = "Many governments worldwide are taking advantage of the latest developments in mobile technology to take the digital delivery of government information and services (e-government) to their citizens a stage further. Accessing government information and services via a mobile device is known as m-government, a system designed to serve citizens, companies and government agencies alike. M-government also has unique advantages over e-government, not least enabling users to access government services at any time and from any location. This paper presents a pilot study of the MGAUM model that was developed to analyze factors influencing the adoption rate of m-government services in Saudi Arabia. With the aim of validating a survey instrument with which to conduct the main study in Saudi Arabia, a pilot survey instrument was developed and modified by using previous instruments from research into both e-government and m-government. This pilot questionnaire was distributed to 71 Saudi citizens in the UK, and the final sample was 58 valid responses. The results of this pilot study reveal that all items in the survey instrument were reliable and valid within the range of acceptable academic research and suitable for use in the main study. The results of this pilot study were analyzed using SPSS.",
author = "Mohammed Alonazi and Natalia Beloff and Martin White",
note = "Publisher Copyright: {\textcopyright} 2019 Polish Information Processing Society - as since.; 2019 Federated Conference on Computer Science and Information Systems, FedCSIS 2019 ; Conference date: 01-09-2019 Through 04-09-2019",
year = "2019",
month = sep,
doi = "10.15439/2019F43",
language = "English",
series = "Proceedings of the 2019 Federated Conference on Computer Science and Information Systems, FedCSIS 2019",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "633--637",
editor = "Maria Ganzha and Leszek Maciaszek and Leszek Maciaszek and Marcin Paprzycki",
booktitle = "Proceedings of the 2019 Federated Conference on Computer Science and Information Systems, FedCSIS 2019",
address = "United States",
}
