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Assessment of quality of work life (QWL) among healthcare staff of intensive care unit (ICU) and emergency unit during COVID-19 outbreak using WHOQoL-BREF

  • Muhammad Bilal Maqsood
  • , Md Ashraful Islam
  • , Zeb un Nisa
  • , Atta Abbas Naqvi
  • , Ali Al Qarni
  • , Aseel Fuad Al-karasneh
  • , Wajiha Iffat
  • , Syed Azizullah Ghori
  • , Azfar Ather Ishaqui
  • , Akram Hasan Aljaffan
  • , Saleh Alghamdi
  • , Mohammad Aref Albanghali
  • , Ahmad Jamal Mahrous
  • , Muhammad Shahid Iqbal
  • , Amer Hayat Khan
  • , Abdul Haseeb
  • King Saud bin Abdulaziz University for Health Sciences
  • Swiss Business School
  • King Abdulaziz Hospital Al Ahsa National Guard
  • Imam Abdulrahman Bin Faisal University
  • Ziauddin University
  • National Guard Hospital
  • Dow University of Health Sciences
  • Universiti Sains Malaysia
  • Dubai Health Authority
  • Al Baha University
  • Umm Al-Qura University

Research output: Contribution to journalArticlepeer-review

30 Scopus citations

Abstract

Objective: The study aimed to document the quality of work life (QWL) among healthcare staff of intensive care units (ICUs) and emergency units during COVID-19 outbreak using the WHOQoL-BREF. Methods: A multicenter cross-sectional study was conducted for two months (May – June 2020) among healthcare staff working in intensive care units (ICUs) and emergency units of the hospitals under the National Guard Health Authority (NGHA) across five cities of Saudi Arabia. The study used the WHOQoL-BREF instrument to document the QWL through an electronic institutional survey. The data was analyzed through IBM SPSS version 23. The study was approved by an ethics committee. Results: A total of 290 healthcare professionals responded to the survey. The mean overall quality of life score was 3.37 ± 0.97, general health = 3.66 ± 0.88, domains, i.e., physical = 11.67 ± 2.16, psychological = 13.08 ± 2.14, social = 13.22 ± 3.31 and environment = 12.38 ± 2.59. Respondents aged > 40 years, male gender, married status, being a physician and, having a work experience > 15 years and no extra working hours, had higher mean scores for several domains of Quality of life (QoL), overall QoL and general health (p < 0.05). Conclusion: The QWL among healthcare staff during COVID-19 pandemic was low. Demographic factors were mainly the determinants for a higher QWL while the variable of extra working hours was a determinant of lower QWL. Despite the pandemic, no COVID-19 related variables affected the work life of healthcare staff.

Original languageEnglish
Pages (from-to)1348-1354
Number of pages7
JournalSaudi Pharmaceutical Journal
Volume29
Issue number11
DOIs
StatePublished - Nov 2021

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 3 - Good Health and Well-being
    SDG 3 Good Health and Well-being

Keywords

  • COVID-19
  • Health personnel
  • Health services
  • Quality of work life (QWL)
  • Saudi Arabia

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