Analyzing Restaurant Owners’ Responses to Online Negative Reviews in Arabic: Move Analysis and Rapport Management Theory

Ghada Alrashidi, Mohammad Mahzari

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Fingerprint

Dive into the research topics of 'Analyzing Restaurant Owners’ Responses to Online Negative Reviews in Arabic: Move Analysis and Rapport Management Theory'. Together they form a unique fingerprint.

Arts and Humanities

Economics, Econometrics and Finance