Acceptance of e-Government Services in Sudan: An Empirical Investigation

Tarig Mohamed Ahmed; Namarig Alhadi; Mohamed E. Seliaman

doi:10.1109/CLOUDCOMP.2015.7149625

Acceptance of e-Government Services in Sudan: An Empirical Investigation

Tarig Mohamed Ahmed
, Namarig Alhadi
, Mohamed E. Seliaman

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

8 Scopus citations

Abstract

This paper uses the Technology Acceptance Model (TAM) to identify the factors influencing citizens' acceptance and intention to use e-government in Sudan. Specifically, a survey questionnaire was used to collect responses from a sample of (292) participants using the Electronic Passport and National ID services. Results from this study showed that the quality of services and advertising have significant impact on citizens' satisfaction and adoption of e-government services.

Original language	English
Title of host publication	2015 International Conference on Cloud Computing, ICCC 2015
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781467366175
DOIs	https://doi.org/10.1109/CLOUDCOMP.2015.7149625
State	Published - 2 Jul 2015
Externally published	Yes
Event	1st International Conference on Cloud Computing, ICCC 2015 - Riyadh, Saudi Arabia Duration: 26 Apr 2015 → 29 Apr 2015

Publication series

Name	2015 International Conference on Cloud Computing, ICCC 2015

Conference

Conference	1st International Conference on Cloud Computing, ICCC 2015
Country/Territory	Saudi Arabia
City	Riyadh
Period	26/04/15 → 29/04/15

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

citizens' satisfaction and adoption
e-government
quality of services
TAM

Access to Document

10.1109/CLOUDCOMP.2015.7149625

Cite this

Ahmed, T. M., Alhadi, N., & Seliaman, M. E. (2015). Acceptance of e-Government Services in Sudan: An Empirical Investigation. In 2015 International Conference on Cloud Computing, ICCC 2015 Article 7149625 (2015 International Conference on Cloud Computing, ICCC 2015). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/CLOUDCOMP.2015.7149625

@inproceedings{078205d7c5a44226b2742a87f006d733,

title = "Acceptance of e-Government Services in Sudan: An Empirical Investigation",

abstract = "This paper uses the Technology Acceptance Model (TAM) to identify the factors influencing citizens' acceptance and intention to use e-government in Sudan. Specifically, a survey questionnaire was used to collect responses from a sample of (292) participants using the Electronic Passport and National ID services. Results from this study showed that the quality of services and advertising have significant impact on citizens' satisfaction and adoption of e-government services.",

keywords = "citizens' satisfaction and adoption, e-government, quality of services, TAM",

author = "Ahmed, \{Tarig Mohamed\} and Namarig Alhadi and Seliaman, \{Mohamed E.\}",

note = "Publisher Copyright: {\textcopyright} 2015 IEEE.; 1st International Conference on Cloud Computing, ICCC 2015 ; Conference date: 26-04-2015 Through 29-04-2015",

year = "2015",

month = jul,

day = "2",

doi = "10.1109/CLOUDCOMP.2015.7149625",

language = "English",

series = "2015 International Conference on Cloud Computing, ICCC 2015",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

booktitle = "2015 International Conference on Cloud Computing, ICCC 2015",

address = "United States",

}

Ahmed, TM, Alhadi, N & Seliaman, ME 2015, Acceptance of e-Government Services in Sudan: An Empirical Investigation. in 2015 International Conference on Cloud Computing, ICCC 2015., 7149625, 2015 International Conference on Cloud Computing, ICCC 2015, Institute of Electrical and Electronics Engineers Inc., 1st International Conference on Cloud Computing, ICCC 2015, Riyadh, Saudi Arabia, 26/04/15. https://doi.org/10.1109/CLOUDCOMP.2015.7149625

Acceptance of e-Government Services in Sudan: An Empirical Investigation. / Ahmed, Tarig Mohamed; Alhadi, Namarig; Seliaman, Mohamed E.
2015 International Conference on Cloud Computing, ICCC 2015. Institute of Electrical and Electronics Engineers Inc., 2015. 7149625 (2015 International Conference on Cloud Computing, ICCC 2015).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Acceptance of e-Government Services in Sudan

T2 - 1st International Conference on Cloud Computing, ICCC 2015

AU - Ahmed, Tarig Mohamed

AU - Alhadi, Namarig

AU - Seliaman, Mohamed E.

PY - 2015/7/2

Y1 - 2015/7/2

N2 - This paper uses the Technology Acceptance Model (TAM) to identify the factors influencing citizens' acceptance and intention to use e-government in Sudan. Specifically, a survey questionnaire was used to collect responses from a sample of (292) participants using the Electronic Passport and National ID services. Results from this study showed that the quality of services and advertising have significant impact on citizens' satisfaction and adoption of e-government services.

AB - This paper uses the Technology Acceptance Model (TAM) to identify the factors influencing citizens' acceptance and intention to use e-government in Sudan. Specifically, a survey questionnaire was used to collect responses from a sample of (292) participants using the Electronic Passport and National ID services. Results from this study showed that the quality of services and advertising have significant impact on citizens' satisfaction and adoption of e-government services.

KW - citizens' satisfaction and adoption

KW - e-government

KW - quality of services

KW - TAM

UR - https://www.scopus.com/pages/publications/84941056078

U2 - 10.1109/CLOUDCOMP.2015.7149625

DO - 10.1109/CLOUDCOMP.2015.7149625

M3 - Conference contribution

AN - SCOPUS:84941056078

T3 - 2015 International Conference on Cloud Computing, ICCC 2015

BT - 2015 International Conference on Cloud Computing, ICCC 2015

PB - Institute of Electrical and Electronics Engineers Inc.

Y2 - 26 April 2015 through 29 April 2015

ER -

Acceptance of e-Government Services in Sudan: An Empirical Investigation

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this